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1. Product received is broken, damaged.

2. The product does not match the specification as specified during the placement of the order.

In case of a return, shipping, marketing, operational and damage deductions can be done before refund.

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More information about our Return and Refund Policy

What the user is required to do: The user can initiate a return within 5 days from the date of delivery of the product, once our courier partner will collect the returned product user will receive the full refund. For prepaid order user will receive a refund amount directly to their paid payment method and for cash, on delivery orders, users will receive an email with a payment gateway link from their user can fill in their bank details in which user want a refund.

Under what circumstances we offer returns and refunds: We are accepting refund under the following circumstances  (a) The product received is broken, damaged (b)  The product does not match the specification as specified during the placement of the order.

The timeframe in which you accept returns:  We are offering a complete refund within 5 days of receiving the order.

When your user can expect a refund: Once our courier partner will collect the returned product user will receive the full refund within 3 to 4 working days.